Information & Referral Team Receives Certification
RCIL Information and Referral Team received their certification as a Community Resource Specialist through the Alliance for Information and Referral System (AIRS). This credential demonstrates their ability to work directly with consumers either via phone, e-mail, or in-person to provide mediated information and referral systems navigation. This certification is very valuable for RCIL because RCIL offers information and referral to anyone with or without a disability who are looking for resources. These services ranged from providing phone numbers and printed materials to providing information about RCIL services and eligibility and even referrals to other agencies that will best meet the individual’s needs. Congratulations to the Information and Referral Team!