Emergency Broadband Benefit Saves Cost
RCIL consumer Jerry has been working with an RCIL Independent Living Specialist (ILS) to learn how to use the many different programs and features of an iPad to keep track of appointments, communicate with his friends and family, and other Independent Living skills.
Jerry recently learned about the Emergency Broadband Benefit (EBB) through a newsletter he receives from the Area Agency on Aging. The EBB is a discount applied to the internet bills of consumers who qualify. Jerry tried to follow the instructions to enroll via phone, but after hours on the phone and going in circles through the automated menus he contacted his ILS for assistance. Jerry met with his ILS who walked him through the online application on Jerry’s iPad.
The day after they completed the application Jerry received approval in his email. When asked how he is more independent Jerry said “this will allow me to put money toward other expenses.” Jerry said he isn’t sure how much money the benefit will save him until he sees the discount on his next bill. He knows though that others could also benefit from the program and Jerry encourages other consumers to “read the articles in newsletters!”
If you would like to learn more about the Emergency Broadband Benefit, or would like assistance applying, contact your local RCIL office or visit www.fcc.gov/broadbandbenefit.