KanCare Program Updates

Categorized: Consumer Education

There will be changes made to the KanCare program but they will not affect your eligibility for the program.  The state will be hosting non-mandatory meetings next week including one in Olathe, Wichita, and a conference call.  State staff will be present at meetings to provide information on what is and what is not changing with KanCare.  Below is the information on meeting date, times, and locations.

Tuesday, Sept 4  6:00-8:00pm  9100 Corporate Hills Dr. Wichita

Wednesday, Sept 5  6:00-8:00pm 22201 W Innovation Dr. Olathe

Thursday, Sept 6 6:00-7:30pm  (833)795-0476 {Conference Call Only}

To learn more visit http://www.kancare.ks.gov

Contact Dawn Goertzen for accommodations (785) 291-3461 or dawn.goertzen@ks.gov


The Kansas Department of Health and Environment (KDHE) is offering opportunities to attending public meetings regarding the State’s proposed renewal of the KanCare program and to provide comments about the renewal request application.

The public comment period will run from October 20-November 20, 2017. Comments will be accepted until midnight on November 20th and the State intends to submit the renewal request no later than December 31, 2017.

Information about the KanCare renewal request is available for public review on the KanCare website. A summary is also available on the KanCare Renewal page.  Copies of the renewal application will be located in Topeka at the reception desk for KDHE, 900 SW Jackson, LSOB 9th Floor, and the Kansas Department for Aging and Disability Services (KDADS), New England Building, 503 S Kansas Ave.

Written comments about the KanCare extension request may be sent by email or mail:
KanCare Renewal c/o Becky Ross
KDHE-DHCF 900 SW Jackson
LSOB 9th Floor
Topeka, KS 66612

The schedule is below that includes two locations for November 14, 15, and 16. You also have a call-in option on November 20.

Tuesday, November 14 2:00pm-400pm
Pittsburg – Pittsburg State University: Overman Student Center Ballroom A 1701 S. Broadway St

Dodge City – Dodge House Hotel & Convention Center 2408 W Wyatt Earp

Wednesday, November 15 2:00-4:00pm
Olathe – Kansas State University Olathe: Great Plains A & B 22201 W Innovation Dr.

Great Bend – Perkins Restaurant & Bakery 2920 10th St.

Thursday, November 16  2:00-4:00pm
Topeka – Ramada Downtown: Jefferson Hall 420 SE 6th Street

Wichita – Wichita Marriott: Corporate Hills Ballroom 9100 Corporate Hills Dr.

Monday, November 20th 12:00-1:30pm
Toll Free Conference Call Option
(833) 791-5968    Conference Code: 871 777 85

As part of the KanCare Waiver Integration Project, KDHE will be providing a one-hour training about Medicaid waivers. This training is a result of recommendations from the Waiver Integration Stakeholder Engagement (WISE) workgroup. The training is designed to help anyone who works in Medicaid-funded programs or receives Medicaid-funded services to understand:

What “waiver” means in the Medicaid world How two different types of waivers (1115 demonstrations and home and community based services – HCBS – waivers) are the same in some ways and different in others What protections are, and can be, included in each kind of waiver

There will be in-person training sessions, in Topeka, and conference calls January 6-February 4, 2016. One of the in-person sessions will be video-taped and placed online for those who cannot attend in person or participate in a conference call. More sessions may be provided in other locations at a later time.

Everyone must register for this training, using the form linked below. If you have questions about this training, please contact Carol Arace at carace@kdheks.gov or 785-296-4753.

Waiver Medicaid Training Form

Home and Community Based Services
KS Dept for Aging and Disability Services
503 S. Kansas Ave
Topeka, Kansas 66603

Ph: 785-296-4986
Fax: 785-296-0256
Email: hcbs-ks@kdads.ks.gov

KDADS is hosting a “KanCare HCBS Waiver Integration Information and Comment Tour” and are encouraging consumers and their families to attend.  All locations will feature meetings at 1:30pm-3:30pm for providers and 5:30pm-7:30pm for consumers and families.

Topeka Tuesday, Nov. 10th Capitol Plaza Hotel 1717 SW Topeka Blvd

Wichita Thursday, Nov. 12th Doubletree Wichita Airport 2098 Airport Rd

Kansas City Thursday, Nov. 12th Hilton Garden Inn 520 Minnesota Ave

Hays Monday, Nov. 16th Ambassador Hotel 3603 Vine St

Pittsburg Monday, Nov. 16th Holiday Inn Express 4011 Parkview Dr

If you are unable to attend in person there will be conference calls on Friday, November 13th from 12:00pm-1:30pm and Tuesday, November 17th from 5:30pm-7:30pm. To access the conference call dial: (866) 620-7326 Enter code: 527-268-5242.

Do you receive Home and Community Based Services and other KanCare benefits?  Would you like to hear about changes to HCBS directly from the State of Kansas by email?


Kansas Department for Aging and Disability Services (KDADS) has updated their email listserv in order to ensure all those who wish to receive email updates are able to receive them.  The email listserv form can be located on the following web page:  http://www.kdads.ks.gov/commissions/csp/home-community-based-services-(hcbs).  Scroll down the page to the “Receive Email Updates from KDADS/HCBS” and enter your name and email address to keep informed. 


For those of you who are receiving Home & Community Based Services, the State of Kansas will be holding meetings to inform consumers, families, advocates, and providers to inform all of  the new changes.  Below is a list of the meeting locations and times.

Federal rules and necessary program changes will be made to the following programs:

  • Autism
  • Frail Elderly
  • Intellectual/Developmental Disability
  • Physically Disabled
  • Traumatic Brain Injury
  • Technology Assisted

Changes to these programs will impact:

  • Who you can hire and how they will be paid
  • Limitations on guardianships
  • What and how services will be renewed
  • How program eligibility will be assessed

Regional meetings are being held  so you can be informed and your voice heard to help decide what changes will be made.  Plan to attend one of the meetings below.  If you need help making arrangements, you are asked to contact your Managed Care Organization case manager/coordinator.

All meetings will be held from 10:00am-12:00pm and from 1:30pm-3:30pm

August 18 – El Dorado – El Dorado Chop House 2529 W Central El Dorado, KS

August 19 – Great Bend – Perkins Restaurant 2920 10th Street Great Bend, KS

August 20 – Salina – Salina Ambassador Hotel (Room A) 1616 W Crawford Salina, KS

August 21 – Topeka – Ramada Convention Center Jefferson Hall 420 SE 6th St Topeka, KS

*August 22 – Kansas City – Hilton Garden Inn (McCarthy Gallery) 520 Minnesota Ave Kansas City, KS
*Morning Session 10:00am-12:00pm

**August 22 – Paola – Paola Community Center 905 E Wea Paola, KS
**Afternoon Session 1:30pm-3:30pm

For questions, concerns, or to request accommodation, call (785)368-3246

The Health Homes Consumer Tour is coming to a city near you!
Health Homes will start in Kansas July 1, 2014. If you have questions about Health Homes and what they mean for your health, these meetings are for you! The meetings are free and you will learn about Health Homes in Kansas.

Are these meetings for you?

You can come to a Health Homes meeting if you meet both requirements below:
        – You are in KanCare AND
        – You have a serious health condition: mental illness, asthma, or diabetes

If you are not in KanCare or don’t have a one of the serious health conditions above, you will not be in a Health Home. If you are a provider we ask that you do not come to these meetings as space is limited. Only providers who are there to help patients should attend.

If you have questions, please call 1-785-296-3981. If you need special assistance for a meeting (like a sign language interpreter or handouts in Braille) please call Cindy at 785-296-4753. You can also email us at healthomes@kdheks.gov. You must ask for this help by noon on February 13th. Transportation to the meetings is not available. We will have two meetings on the same day in each of the cities we visit. You should only attend one meeting. Meetings will be in the afternoon and evening. The afternoon meetings will start at 1:00 PM and end at 3:00 PMThe evening meetings will start at 6:00 PM and end at 8:00 PM.  Please see the dates and places below. 


Monday, March 3, 2014Dodge City Public Library

1001 North 2nd Avenue

Dodge City, KS 67801


Wichita Public Library

Central Location

223 South Main

Wichita, KS  67202


Winfield Community Center

700 Gary

Winfield, KS  67156

Tuesday, March 4, 2014Finney County Historical Museum
403 South 4th Street
Garden City, KS 67846


Barton County Community College
Library Room 116
245 Northeast 30th Road
Great Bend, KS  67530


Holiday Inn Express
4011 Parkview Drive
Pittsburg, KS  66762

Wednesday, March 5, 2014Colby Community College
Student Union, Rm 109
1255 South Range
Colby, KS  67701


Cloud County Community College
Cook Theatre
2221 Campus Drive
Concordia, KS 66901


City Building
Alliance Room
101 South Lincoln
Chanute, KS   66720                                     

Thursday, March 6, 2014Sternberg Museum of Natural History
3000 Sternberg Drive
Hays, KS  67601


Pathfinder Recovery Center
1809 South Ohio
Salina, KS  67401


Emporia State University
Student Union, 2nd Floor Room #MU216
1200 Commercial Street
Emporia, KS  66801

Tuesday, March 11, 2014Blue Valley Library
Blue Valley Library Meeting Room
9000 West 151st Street
Overland Park, KS  66221    


South Branch Public Library
3104 Strong Avenue
Kansas City, KS  66106

Wednesday, March 12, 2014Highland Community College
Dining Room
1501 Riley Street
Atchison, KS  66002


Kansas Historical Society
6425 Southwest 6th Avenue
Topeka, KS  66615


Open enrollment for KanCare is underway. If you joined KanCare in January 2013, your open enrollment for plan year
2014 began this month, with changes going into effect Jan. 1, 2014. Open enrollment packets have been mailed out to
these members. For members who joined KanCare after January 2013, your open enrollment packets will be sent to you
around the anniversary date of you joining KanCare.

Open enrollment gives you the choice to change your plan if you want. If you choose to keep
the same health plan you have now, you do not need to submit an enrollment packet, and you
will be automatically re-enrolled in the same plan.

All members will have 60 days to review their open enrollment packet and decide whether or
not they want to stay in their plan or change to a different plan. For more information about
Open Enrollment, please visit www.kancare.ks.gov.

(This article is from KanCare Advisor which is a bulletin published by Kansas Department of Health and Environment and the Kansas Department for Aging and Disability Services)






KanCare wants your thoughts on their program that was started January 1, 2013.  There will be two meetings on the same day in each of the city they visit. Meetings will be in the afternoon and evening. You can come anytime between 1:00 PM and 3:00 PM for the afternoon meeting and anytime between 6:00 PM and 8:00 PM for the evening meeting. You do not have to stay for the full two hours.  If you have questions, please call 1-866-305-5147. If you need accommodations, please call Cindy Stortz at (785) 296-4753.  You can also email KanCare@kdheks.gov.  Si necesita asistencia en Español llame al (866) 305-5147.

Questions KanCare would like to hear your thoughts on:

1. What do you like most about KanCare?

2. What do you like least about KanCare?

3. What was important to you as you chose your KanCare Health Plan?

Meeting days and locations
Tuesday, May 21, 2013
Windsor Place Events Center       Southwest Developmental Services, Inc.
102 W 8th Street                             1808 Palace Dr., Suite B
Coffeyville, KS 67337                      Garden City, KS 67846

Wednesday, May 22, 2013
ComCare Mental Health Center    Ft. Hays State University – Robbins Ctr.
635 N. Main                                        One Tiger Place
Wichita, KS 67203                              Hays, KS 67601

Thursday, May 23, 2013
Lawrence Memorial Hospital        Central Kansas Foundation
330 Arkansas, Conf. Room A          1805 S. Ohio St
Lawrence, KS 66044                        Salina, KS 67401




Kansas Department for Aging and Disability Services Secretary Shawn Sullivan today reminded KanCare participants that the April 4, 2013, deadline for changing their Managed Care Organization (MCO) health plan is rapidly approaching. KanCare participants who wish to stay with their current MCO do not need to take any action. Those wishing to change to a different MCO health plan before the deadline may call 866 305-5147 for assistance. This opportunity is open for participants who were enrolled in the program as of January 1, 2013.

The next opportunity for these participants to change their MCO health plan will be at the end of this year, when the next open enrollment period begins. Those who become eligible for KanCare later in the year will have a 90-day period in which they can change their MCO health plan, and their next opportunity will be during the annual open enrollment period. Visit http://www.kancare.ks.gov/choosing_a_plan.htm for more information on the three KanCare MCO health plans.

Or, if you need face-to-face assistance, a new entity called the Aging and Disability Resource Center (ADRC), is a resource that is part of KanCare. This companion to KanCare offers a statewide network of ADRC counselors who provide options counseling, information and guidance to Kansans of all ages and abilities— and income levels, not just KanCare participants—through a single point of entry.

The 11 Area Agencies on Aging in Kansas provide ADRC services in 105 counties across Kansas. These include:
•     Information, Referral and Assistance
•     Options Assistance Counseling
•   Functional Assessments (including CARE assessments)

The ADRCs function as a visible and trusted resource throughout the state, providing simplified access to long-term services and supports as well as publicly administered programs such as Medicaid.

“ADRCs are empowering older adults and the disabled to make informed choices about their services and supports,” said KDADS Secretary Sullivan. “They streamline access and ensure that each individual’s needs are being met. The ADRC can refer individuals to an array of in-home, community-based and nursing home services, as well as provide decision-making support.”

Dave Geist, Executive Director of the Southwest Kansas Area Agency on Aging and prime contractor of the ADRC, added “The ADRC one-stop shops allow older adults, people with disabilities, their caregivers and families, to get information and services they need as their health and long-term care needs change. The ADRCs are only one phone call away.”

Aging and Disability Resource Centers (ADRC) are a resource for all Kansans. Kansans interested in accessing information or connecting with their local ADRC may contact the statewide call center at 1-855-200-ADRC (2372).